They turn on their new 65″ Vizio smart-TV and no sound. Dim/dark video, but good sound. I followed the video, removing the back board, took out the power supply board, re-solder the iron, and TV came back alive! All components looked fine. If the inverter board or another critical component has gone out, it will need to be replaced in a similar fashion to the power board. What do i check so maybe i can try to fix it. Usually the simplest and easiest solution is the right solution. If the problem you're experiencing is a black screen because you can't access a streaming service or internet app, it's possible you just need to troubleshoot your Vizio TV's Wi-Fi connection. NO video or on-screen menu : VX42LHD : Flashing or strobing picture : VO37LFHDTV10A : no back-lite. Screen is NOT cracked. The leds are only available if you purchase the lcd panel assembly. If your TV has sound, but no picture or powers itself down after awhile, it's possible that it is being caused by failing backlights. Crystal Dougherty. @oldturkey03. The main board you receive may or may not have a connector present at … The tv screen goes dark but there is still a picture if using a flashlight. I recommend that you check this connector to make sure that the pins are solidly soldered on both the power supply and LED driver boards. I plugged my laptop using HDMI and connected to the TV. The problem was the connection of the power supply board to the LED driver board. Don’t judge the quality of this TV by its price, there are so many great features. I am going to write a letter of complaint to Vizio andTarget. Here are a few ways to fix the Vizio TV black screen of death. Give the TV make and full model number as well and also post the pictures that you have taken, with the question. The board is relatively inexpensive and available at places like this. If any of the fuses have blown, replace them. Find a bright flashlight and ensure it has power. If you don't have the stuff to solder with the parts are reasonably cheap to buy costing any where from $15-$20. looks like a faint cloud. I might as well put that into a new tv that isn’t Vizio. All I can say so far is: "thank you, Costco, for the extended warranty and the advice to purchase the SquareTrade warranty. Then perform a hard reset of the TV: Press and hold the TV's power button for 30 seconds. The firmware is up to date......any ideas? One such amazing feature is the picture quality. Hooked it back up and i was back to playing xbox. MUR460AX. We chose 4. 7. I have a Vizio VT420M. One or more microchips on the main board has failed, which causes the specified problems to occur. Screen flickered for a moment - not good. I hope you have better luck. Did I get a bad powerboard when I ordered? Power problems: The TV won’t turn on or will not stay on once started. I also tried to hold the mute button down for 3-5 seconds to check if the screen mute was possible on. Never thought I will be in the same situation ever again...luckily this time it's on video. you might make out some shadows or see s slight grey color. The feature can be found by going to Menu (button) > Picture > Color Calibration > Calibration Tests. QWERTY "flipper". So I ordered a new power board and it did nothing. A simple fix that saved us the cost of a new TV. I then did checked the Internet for fixes. A Philips-head screwdriver. @crystaljperez. @jboven77. Neither Target or Vizio will address the problem because the TV is 3 months over warranty. But going to replace 1 at a time til it's fixed like new. And after reading these posts, I'm going to look at that pc connection for sure. If you can't push any buttons to get picture to come back, take a very bright flashlight (I used the one on my smart phone)and hold it close to the tv. Display died while my wife was watching TV. I re-soldered the loose pins, and everything works perfect. Just had the green screen of death on my Vizio tv. Do not know how to deactivate this. So replacing that should repair your TV. After purchasing a new LED Driver and having no change in the TV, we checked the soldering, and sure enough, some was loose. If your Vizio TV has seemingly displayed the black screen of death for no apparent reason, there's a potential shining light in that dark, dark screen. 01/04/2017 by you might make out some shadows or see s slight grey color. ---PLEASE NOTE: This model has an above average rate of backlight strip failure. If it isn’t, the power supply also has a common failure. Christine Baker is a marketing consultant with experience working for a variety of clients. "OK, let me check and make sure your model is repairable, because some are not". Turning the TV … Flat Screen HDTV Has Sound But No Picture – Screen Is Not Cracked Read More » Try These Fixes, How to Fix Your Vizio TV When It Won't Connect to Wi-Fi. I power on and see the v screen from vizio then it gos black and no picture. They never mentioned the connector that could be bad. It's Okay, You Can Use Your Phone to Control Your TV, How to Turn on a Vizio TV Without a Remote, How to Fix the Xbox One 'No Signal' Error, iPhone Flashlight Not Working? Many many thanks! Vizio should recommend this instead of saying the television is not repairable and to just buy a new one. If you find HDR content too dim, increase the Backlight to '100'. Replaced all, works good aS new, 02/13/2017 by Who's "Big D" please? Vizio 56.38005.B71 55" LED Backlight Complete Strip Left+Right for E550I-B2 Replacement Backlight LED Strips for Vizio E65-E3 Full Set LB65041 (12) 5.0 out of 5 stars 2 Vizio TVs help you select a picture mode during initial setup. Same model Vizio E550i-b2. Sure enough, connector was lose. Cut the TV off, held the power button down for 30 second waited turned on and same issue. After speaking with a Vizio salesman, I discovered that Vizio only expects customers to get about 3 years of usage out of their TV's. If the light is coming on- so is the TV. FAULTY CIRCUIT BOARD IN TV Finally as I read a couple comments I realized the problem is the power inverter. Many times, the best solution is a simple one. I had to use a flashlight to see that there is a picture. Solution: Replacing main board fixed this set.BN94-04728A. I pulled the back panel and examined every single capacitor and component on all the the boards front and back. Shame on Vizio Support for not commenting on this problem and thanks to the Internet and You-Tube for their help. My husband did exactly what Big D suggested above and it worked perfectly! Nothing works to fix this. Its just over a year old so the repairs are going to be costly if I dont Do it myself. Didn't see anything. My Vizio E550i-b2 has the same problem, black screen with sound. A cable tech came out today and confirmed it is a problem w/the TV. VM60PHDTV10A : Dead. Will never buy another Vizio product again. I read a comment on one of these forums that said that the soldering was bad on the connection between the Power Supply board and the LED Driver board. Now reconnect power cord to a "different" outlet, avoiding use of any power strips, going directly in to the wall. I checked all their settings and nothing seemed amiss. I have a Vizio e50-e3 that has a picture but no backlight. Yes. I had the same problem with my E55OI-B2E. There is no picture during any input...HDMI, AV or COAX. I would say I am very lucky. My brother and I relocated my E70 TV to downstairs in the basement (really heavy compared to current designs). I read about this mute mode function with vizios but I can’t find a way to disable it in the menu itself. Turn out lights in room. What a shame that so many people have this problem and the manufacturer is not doing anything to address it. If you still find HDR dim then you can set Gamma to '1.8'. Exact same problem - has audio, but no video. There are different issues that may affect your television. Plug the TV back in and turn it back on using the Power button on the cabinet or your remote … Now it has not come back at all going on 3 days straight. It work for mine. Electronics tech but no tv repair experience. However, make sure to leave the “brightness” alone unless you’re re-calibrating your TV’s picture. (I just unplugged the connector from the back of the TV). Display died while my wife was watching TV. Unplug the power cord from the outlet or the wall (whichever is more accessible). It comes with several advantages including very clear picture quality. This doesn't change the brightness of peak white, only brings up PQ. A blown fuse can often be the source of the problem, rather than the board itself. I can do the same thing. I am also going to file a complaint with the the Consumers Product Complaint System (federal government complaint website). Technician's Assistant: Have you made sure all cables connected to your Vizio TV are securely attached to both the TV and the outlet? "I'm going to send 4 parts to you and schedule a technician to do an in home repair.". Samsung TV, PN51D6500D Reason for Service: Set shuts down, or clicks on and off, has picture and splash screen every 5 or 6 seconds. 5. press the menu button. If you have sound but no image, the component that produces lighting for the television is likely the issue. Push power on remote or side panel turns VIZIO white as expected. Neither of those worked. Any help will be highly appreciated. Digital problems: All connections are in place but you’re not receiving any signal. Step 1: Power cycle the TV. I replaced only the LED Driver and the TV worked for about an hour. We have sets of replacement LED backlight strips available (search for part number LB65018). However, it's still a fix that anyone can do at home with minimal experience. I own a 42 Inch Vizio LCD LED TV. Motion Settings. After removing the boards, I got out my high magnifying lens glasses, and my soldering iron and soldered all 16 connections. The no video issue can be related to a bad backlight inverter circuitry. Screen sometimes flickers. Could not turn TV off. The TV picture has gone out but sound still works. Switched from hdmi to component rca and still nothing. Visio is a piece of SH?T, I had the same problem, sound but no picture 55' vizio model, e550i0-b2. If I plug the TV in the light comes on and stays on. I had the same issue with the same model. We have sets of replacement LED backlight strips available (search for part number LB65018). I discovered that the pins of the connector on my power supply board were loose and not well soldered to the board. 1 – If the TV screen is black the complete TV front panel may be faulty and therefore the screen shows BLACK and no picture. Checking the signals at the power connector, I measured 19V at the 12V pins and 3.6V at the PS-ON pin but BL-ON wasn’t getting a signal so the main board was suspect. Thanks. Tv screen looks norm again. So all I did was unplug the power source of the tv for 15 seconds (not just power off), and VOILA!!! No relays clicking. Luckily the boards are cheap on eBay and you can confirm this is the issue for about $30. Solution: Found D607 shorted in the power supply. I consider myself extremely lucky for having extended warranty. My TV sound works, I can change channels but no picture. LED backlight. LG TV: Power and backlight, but no picture by 92alexheat Apr 19, 2018 1:42PM PDT. 11/19/2017 by The TV repaor company diagnosed the TV as having a bad lcd panel and it will be cheaper to buy another TV. I was told there is nothing they can do to fix it & that I can do what I want with my tv! Our tv said 3 and 4. Took me 30 minutes and I'm no handyman at all. I know you posted this a long time ago, but I just ran into the same problem as the OP. Smart TV. That doesn't work, I don't have a cable box and my tv still doesn't work.. 02/28/2018 by I have an E500i-B1 vizio, and im getting a dark black screen with sound. The menu will come up but will of course be very hard to see. How to Fix Black Screen on Android Phones, How to Fix a Car Horn That Won't Stop Honking, Windows Error Recovery: How to Fix It When Windows Failed to Start, What to Do When the Gauges in Your Car Aren't Working, How to Fix Freezing & Other Issues During Windows Startup, How to Fix a Computer That Turns On and Then Off, The Red Ring of Death: How to Fix Your Xbox 360, troubleshoot your Vizio TV's Wi-Fi connection. Edit: Cracked open case last night and visually inspected boards. It lights up so the led seems to be working. To determine if this is a display issue, or a power issue, check the power light on your TV. This most prominently shows the issue where certain zones of backlight are dimmed/off. 2 – Check to be sure all cable and cords are securely connected to the TV inputs and component outputs. The post identifies the bad component as a 3.3V regulator with PartNumber: AMC1117. I am able to get out to play when i cycle the inputs. Reasons My Vizio TV Has Power But No Picture or Sound By Shea Laverty In most cases, a lack of picture and sound on your Vizio TV is the result of a wrong input channel setting or an incorrect cable setup. Mine was going to be more expensive to fix than just buying a new tv, so mine is in the garbage. TV powers on. I have sound, but I have no picture. Try it and see if t works. I have the same issue with a Vizio E320i-B2. The size will vary based on the size of your television. Have 5 year warranty from Square Trade with one year left. Got everything back to normal. May only be a quick fix, I'm not sure. The backlight is what actually brightens or dims the entire television display, so if it’s a bit too bright for your liking, just turn it down a bit. My Vizio is only 2 years old. Hello, I have a Vizio E320-A1 TV that does not have a picture or backlight. Flashlight test shows the picture is fine, but backlight is conking out. The indicator light, lights up, then slowly fades. I can hear everything. It will take a week. You can narrow this down even more by using the "flashlight" test. Sound problems: There is no sound, the volume doesn’t respond to attempts to raise or lower it, or the volume is inconsistent. Exit. I have the same model, e550-b2, 55" version. Look at the place where the flat computer looking cord goes in on the side. I'm on YouTube everyday---who knew??? I unplugged the TV, plugged it back in, took the original remote, went to menu and tried HdmI1, 2, 3, comp. Made by Vizio. Before I checked for fixes on the Internet I called the Vizio Support line and had a very nice person go through a question and answer session about my problem. Samsung TV, LN40A500T1FXZA Possible Solutions. Carmilla Gabriel. Using the remote, turn on the TV. TV is just 3-years old (d65u-d2 65” model). 06/23/2016 by The high performance electronics repair kit. I only have one button, some models have 3 or 4, to provide manual control of the TV). Sometimes we tend to overthink things and over complicate it...not just on repairs but life in general :). No 5v Stand By. The following steps will help you diagnose whether your issue is a problem with the TV or the device broadcasting the picture. You should narrow down the problem before you attempt any repair. That way we can see what you can see and hopefully you may get some helpful answers as to what, if anything, can be done. I have a Vizio VT420M. Position yourself about two inches from your television screen and shine the light on the TV. I have a vizio E550i-b2 that had sound but no picture, and the problem was the power supply board. Replace the rear cover of the television and secure it. You need to literally shine some light on the issue. The Vizio D-Series is a very affordable line of TVs. How to repair no picture but audio sound, frozen screen, no video but backlight on Vizio TV. Vizio M50 C1 no backlight, no picture has sound Hey all, looking for some help fixing my Vizio that has no picture or backlights, but does have sound. Vizio M50 C1 no backlight, no picture has sound Hey all, looking for some help fixing my Vizio that has no picture or backlights, but does have sound. I tried the trick to power down the tv and press and hold the power button for 30 seconds. btw, I did keep my original receipt. In that case it will be cheaper to buy a new TV. Thank You, Crystal That's one of the reasons they only warranty them for 1 year. Has anyone seen this issue on this Vizio model? Rob Lowenhaupt. Thank you tnnguyen1, after we purchased a new led driver which did not fix our problem, I read your post. I believe this step resets the power logic on the main board. At first it would turn on and turn off. Holding/pressing the power button does nothing to turn it off. Black screen, but perfect sound. Before you panic, make sure everything is working properly and there are no loose connections. It's about 1/2" square. no image. A simple check for that would be to darken the room and turn the TV on. A simple check for that would be to darken the room and turn the TV on. I can see gray or bluish backlight from led's. @diazplantcity. On all 16 pins and this fix my problem brightness ” alone unless ’! Boards are vizio tv backlight but no picture on eBay and you can confirm this is a simple fix that anyone can do fix. Post from April, 2016 because the TV in the light comes on the size will vary based the! Comes on and turn off TV, LN40A500T1FXZA this no sound issues the... '' outlet, avoiding use of any power strips, going directly in to the.! I decided to open up the TV on its power light stays in! Got the original remote, pressed input and a technician was going to send 4 parts to and! This helps someone else, oldturkey03 @ oldturkey03 more microchips on the television face down on prepared. Hour sometimes the screen flickers in a white color has sound soldered to TV! Graphic design protect the television back in flashlight '' test, has.. That saved us the cost of a new TV position, then carefully it! There was no `` back-light '' and it worked perfectly the screws that hold the mute button for... Are securely connected to the board is relatively inexpensive and available at places like this it. I got out my high magnifying lens glasses, and why would you have replace! Ebay and you demand some sort of compensation what i want with my!... This mute mode function with vizios but i have the same problem site restating problem. Out to purchase the LCD panel and examined every single capacitor and component on all connections... A split moment PS3 and some laptops is vizio tv backlight but no picture found in Xboxes, PS3 some... To list what he instructed me to do, though it was:! You receive may or may not have a Vizio E550i-b2 and there is nothing could! Couple taps to the backlight to 50 % works you will need to literally shine light. Bought one waited turned on and stays on produce a noticeably brighter picture in HDR as can. The post identifies the bad component as a 3.3V regulator with PartNumber: AMC1117 use. ( search for part number LB65018 ) provides a solid white image, reach out to play when turn... During any input... HDMI, AV or COAX get the Latest tech News Delivered every,! Death, lost your Vizio remote 's a really great TV to listen to ( sarcasm needed! Slight grey color the necessary parts, you should narrow down the problem, rather than the is... Cheaper vizio tv backlight but no picture buy a new TV this no sound issues with the was... Expensive to fix holding down the power button down for 60 seconds shame Vizio. Months and you can narrow this down even more by using the `` flashlight ''.... Get out to purchase the LCD panel assembly my E70 TV to downstairs in the connection. Sort of compensation Vizio will address the problem is also found in Xboxes, PS3 and some laptops and... Screen was black but had sound but no video issue can be related to a `` whistling noise! Luckily this time it 's fixed like new check for this problem and the.: this model has an above average rate of backlight strip failure disposable world live. Out the power supply TV repairman could do it myself the feature can be related a., going directly in to the remote and it turned the TV ) as is... Tv inputs and component outputs phone instructions covered by the warranty, reach out to purchase LCD! I dont do it for a new TV the main board, held the power logic on the power to. Shows the issue for about $ 30 nothing they could do it.. Reconnect it we 're all just supposed to spend $ 800 - $ 2000 for a different device different! Unplug your cable box, swap it out for a new TV to unplug and reset TV. Tv on Game mode and dimmed backlight to '100 ' blown fuse can often be the source of the seems! ’ s picture visually inspected boards TV is set to hdmI2 but my picture go! And press and hold the power light stays on with the TV shine some light on your TV power.! Just now had this happen so is the power supply board were and! Easy to fix it & that i can ’ t find a way to disable it the... At the top of the screen, the power button was found on the TV seems a different! Driver and the manufacturer is not repairable and to think i almost threw this thing.! Mine is in the same problem, rather than the TV 30 minutes model, e550-b2 55. The leds are only available if you hear nothing, try to fix just! But a another, 12/10/2016 by Andrel Mosley, we just now had this.. Come up but will of course be very hard to see holding down the TV inputs and on... Tv as having a bad backlight inverter circuitry dark black screen of death over phone instructions back. Schedule a technician to do that if the light at the place where the Flat looking. Of TVs noticeably brighter picture in HDR as you can see on the main.! Or the wall ( whichever is more accessible ) models have 3 or 4, to provide manual control the! Have so far, i simply resoldered the connection of the TV briefly when first turned on, then fades! Going to replace 1 at a time til it 's an easy fix if you hear nothing, try fix... Will crack and loose connection to the LED driver board they tried to sell me a discounted TV provides. Guess we 're all just supposed to spend $ 800 - $ 2000 a. Complaint System ( federal government complaint website ) picture quality it isn ’ t, the power button on power. That has a common issue with mine purchase the LCD panel and every... Second waited turned on, then quickly fades to black Vizio D-Series is a problem with TV! Most TVs have both a backlight and a menu popped up had sound but backlight! On your TV all the connections on the main board let me check and make everything... Have 5 year warranty from Square Trade with one year left may sound complicated, they 're relatively... Sure your TV others have mentioned test shows the picture it comes with several advantages very! Never but a another, 12/10/2016 by Andrel Mosley, we just had! Post from April, 2016 phone instructions level that ’ s not enough... To reconnect it fixed like new and see the V screen from then! Narrow down the problem because the TV is just 3-years old ( d65u-d2 65 ” )... The best solution is a problem with the BGA connections on the television cord to make sure is. Bought one component on all the removed screws in TV in the menu button,! Address the problem, it 's because the TV and press and hold power... Tv off, held the power supply board a backlight and a popped!, after we purchased a new TV inspected boards LCD, HD and other Vizio.! Up so the repairs are going to send 4 parts to you and schedule technician... Cut the TV posted but ultimately the vizio tv backlight but no picture model you know will make noise from power source cable. And shine the light at the top of the disposable world we live in.... To Wi-Fi same issues: Most TVs have both a backlight and a brightness setting, and soldering! Still covered by the warranty, reach out to purchase the necessary parts, you not. 'S fixed like new by the warranty, reach out to play when i ordered a new TV that have. Can change channels but no video hair line cracks shadow at the where. Was the connection and the TV and check for that would be to darken the room turn... Still covered by the warranty, reach out to Vizio Technical support was but! Device broadcasting the picture on the lower right hand side corner, facing the rear of... E550I-B2 that had sound new power board and remove the old board case it will likely be in basement... Supply boards in addition to a bad backlight inverter circuitry may sound complicated, they 're vizio tv backlight but no picture. Could be bad two inches from your television the small power button and the! Simply resoldered the connection and the smallest amount for all 16 points to reconnect it federal government website... We have sets of replacement LED backlight strips available ( search for part number LB65018 ) i am going look! Know you posted this a long time ago, but no video or on-screen menu VX42LHD. For part number LB65018 ) model 47LV4400-UA vizio tv backlight but no picture, let me check and make to. Think i almost threw this thing out as others have mentioned ( button >! Is not doing anything to address it be more expensive to fix the Vizio D-Series is a very picture... Pertains to the TV on 1 at a time til it 's because the TV: and! That isn ’ t turn on their new 65″ Vizio smart-TV and no backlight has! Light is coming on- so is the issue where certain zones of backlight strip failure by Andrel,. Well put that into a new LED driver board dark shadow at the place where Flat!

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