hue motion sensor troubleshooting

digitalgecko's DHT modified by @Royski and fix the Hubitat native one. Anyone A continuación, retire la tira plástica de la unidad Hue Motion Sensor. Hallo zusammen, habe mal eine Frage, ich habe von osram steckdosen und leuchten ins Hue system (Gateway V2) eingebunden. How do I contact support? If the configured lights still don’t come on, try moving one of the configured light bulbs nearby too (again, a direct line of sight is best). It was paired with the Smartthings hub. The bigger outdoor batteries yield more capacity (more on this later), and this is necessary because the PIR sensor is decently bigger on the outdoor model compared to the indoor model (it’s 50% wider and taller, and … It does get found by the ST hub and it works perfectly. Tips to get it working again. A lot of people would like to see the dimmer switch able to be used as a button controller with SmartThings while still being connected to the hue bridge, but Philips has not made that possible. Currently Home Assistant only polls for Hue motion sensor data every 5 seconds which makes motion events slow and unusable for automatic lights and other automations. Powered by Discourse, best viewed with JavaScript enabled. To test out whether this is the cause, try moving your Hue motion sensor close to your Hue Bridge – close enough that there’s a direct line of sight between the two. This is especially important for the Philips Hue Outdoor motion sensor which will have a shorter than normal range due to passing through your home’s external walls. If you’ve tried everything above and your Hue motion sensor still isn’t working… maybe you have a faulty product, unfortunately. This video walks you through trouble shooting steps to adjust your light sensor Check out the 13 products I recommend here. Read more. This is the first I've head of this. Whilst #2 would be satisfying, I wouldn’t recommend it – you’ll probably have more luck of getting a suitable replacement if you contact the retailer or Philips Hue’s support team! This is like changing the WiFi channel so that it doesn’t clash with your neighbor’s WiFi. Solving this can be frustrating and be a case of trial and error, but some key tips to remember are: The other devices near it (a NAS and network switch) aren’t routers or transmitters themselves, so they don’t have much change of interfering with the ZigBee signals. Hubitat due the change from ZLL to ZHA and there is no way to reset the bulbs back to ZLL. The reason for this is that if it’s too far away, it may not have the effective range to ‘phone home’ and update the Hue hub (and hence your Hue app) that it’s back online. You may need to pair the motion sensor with ST, then change SmartThings to a channel that is compatible with Hue bridge (11,15,20 and 25). It should be able to reset and pair. Any ideas? Thanks! I just shrug and wait. YAY! If it says “Inactive” and “Sufficient daylight” under the device (accessible in the Accessory Setup section), it’s intentionally ‘disabled’. I checked the website the day before and it wasn't there yet, but the next day I happened to be in the store and saw it on display and grabbed it instantly. B 30˚ 30˚ B A C Hue-bevægelsessensor Hue-lys, Hue-bro og den nyeste Philips Hue-app påkrævet. Once the sensor is roughly centered in the area you want to monitor, tighten the screws and set the toggle switch under the sensor to the "Test" position. Philips HUE Motion sensor Users Manual details for FCC ID 2AGBW9290012607X made by Philips Lighting(China) Investment Co.,Ltd.. Or are you referring to something else? Hubitat is using ZHA, so that wouldn't be a factor here anyway. What this means is that ZigBee can be susceptible to interference, just like ‘dodgy WiFi’ can be. Select “Hue motion sensor”. Mount the sensor ˜ at on the wall or at an adjustable angle. I updated the DTH I had in ST, and this seems to be working. As you can probably guess, this means that the Hue motion sensor is not a security product – it’s actually a convenience accessory for your home’s smart lighting setup. But the end result is the same: thinking that the Hue sensor itself is at fault! Note that it is essential that you first make sure all bulbs are turned on at … Once that’s done, wait a few seconds and confirm that you see an orange LED slowly flashing. Certainly no coder, but just minor changes. Keep in mind that if you change your Zigbee channel, you will need to wait up to 48 hours for the mesh to rebuild completely. It requires a bit of a tug, so don’t be afraid to pull hard. Do not touch the power supply in wet conditions. Following on from my point above about ZigBee interference, the other potential issue is when your Hue motion sensor is too far away from your Hue Bridge (or any other Hue bulbs – something I’ll discuss shortly). Developer Wiki. What this means is that it might not trigger when there’s a lot of daylight around. Even hitting refresh it will not show any motion, temp or lux, only battery. I have sent the other Hue motion sensor for warranty, something has been corrupted in the resetting. The outdoor sensor comes with everything you need to get started right away. However, it took me a while to get the smartplug working. The way this item works is that it has a PIR (passive infrared) sensor in the middle which detects infrared signatures (such as a person walking by) and it can be configured to turn your Philips Hue light bulbs on and off (or to different brightnesses and colors) as required. Contact the retailer you purchase the item from (especially if it was purchased recently). To be honest, most ‘non-working’ Hue motion sensors I’ve seen are software problems instead of a problem with the device itself so sections 1-6 above should help – but you might be unlucky and have a genuinely faulty item. It’s quite a useful product – other than the fact that it can sometimes have issues and not work properly (or not work at all). When implemented as currently designed, the Phillips hue motion sensor reports to the hue bridge, but, as I said, Hue does not report its “smart control” device events in the other direction. During this time, the motion sensor may not work fully – or at all. Philips Hue Outdoor Motion Sensor – check current price on Amazon Specifications The Philips Hue outdoor motion sensor has several sensors in it. Check out the 13 products I recommend here. Hi all, If so, tap on “LED blinking” at the bottom. Philips Hue motion sensor: nice hardware, frustrating software As good as the smart light setup in my house is , one thing I’ve found somewhat limiting is the lack of input. The kit contains the outdoor sensor, 2xAA batteries pre-installed in the device, a wall mount, and a corner mount. This does allow the "Configure" and also triggering lighting ok. Wow, I will try that. PEQ Motion Sensor 3305-P PeQ Door and Window Sensor 3300-P Philio 4 in 1 Multi Sensor PST03-A Philips Hue Motion Outdoor Sensor SML002 Philips Hue Motion Sensor SML001 Quirky Tripper Window/Door Sensor New Video – Google Nest Home News – How To Make It Less… Boring! If it starts working okay, it’s a range issue. You could try to add this non-responsive motion sensor with my Hue Lights app, http://huelights.com. Its almost like that the motion sensor does receive the sync command but the app does not receive the confirmation back. If you enjoyed this article, be sure to check out the 13 smart home products that I most recommend to people. Philips Hue Outdoor Motion Sensor review: A must-have accessory for Hue smart lighting owners This easy-to-install tool adds tremendous security and convenience features to … Thanks for the warning, luckily the motion sensor is the only zigbee device I was moving over. This site uses cookies. There are still some Hue problems that they seem reluctant to fix.....has been going on for a month now.... @arnoud is unable to pair a Hue Motion Sensor with a Hue Bridge That says to me something is not right with the Motion Sensor. So I have a Hue Motion sensor that I am able to connect to HE but after it is connected it does not respond to anything. Failing that, if you’re such that the new batteries are working away, try waiting a few hours or even overnight – some people have found that they unfortunately had to wait this long before the Hue motion sensor kicked back into life! I’m Tristan Perry, the guy behind Smart Home Point. instructions in the Hue app Install your Hue motion sensor. This is normal, but sometimes the update can take quite a few minutes (allow up to 30 minutes, in my experience) – meaning that your sensor may be ‘not working’ during this time: The same is true later on, too: if your Hue motion sensor is ‘having issues’ or ‘not triggering’, double check the software updates page of the Hue app to rule out it being caused by a sporadic product update. It’s connected, yet not logging anything unless I Configure and refresh. Try removing the battery for 30 seconds and then do the reset procedure that might help. This sort of makes sense, because you probably won’t want all your lights coming on in broad daylight when there’s no need for the lights to be turned on. Please note: posts on this website may contain Amazon affiliate links (so I earn a commission at no cost to you). In terms of what batteries they work with, the Philips Hue indoor motion sensor accepts two AAA batteries, whereas the Hue outdoor motion sensor accepts two AA batteries. Unfortunately this isn’t always as simple as just swapping them out – some people have had issues whereby the motion sensor won’t turn back on (or be recognized by the Hue app) right away. This is just a guess as I do not have a Hue motion sensor. Tap Settings => Devices => +. The hubitat uses channel 11 which is supported by the Hue Bridge. This should cause the motion sensor to blink red and then orange, meaning it’s ready to be setup again: Hopefully the motion sensor will work okay after this. Next, remove the plastic strip from the Hue Motion Sensor unit. Of course this should not be one of the channels that Hue is currently using. Might be stuck on an incompatible channel with Hue. By continuing to browse you agree to our use of cookies and tracking technologies. Aim the sensor by loosening the screws holding it to the fixture and tilting it up or down or rotating it. Supported channels in on Hue Bridge are 11,15,20 and 25. However if they don’t work, there’s a few other key things to rule out too. There is a motion sensor, temperature sensor, and illumination sensor. Go into the motion sensor’s settings, and turn the light sensitivity all the way up to maximum. I have here a Philips Hue motion sensor that does pair with Hubitat but seems not to update info. The motion sensor should not have this issue. 「Philips Hue モーションセンサー」レビューまとめ 本記事は、「【Philips Hue モーションセンサー レビュー】【motion】【設定】」について書いてきました。 「Philips Hueモーションセンサー」は、 Philips Hueのアクセサリーで、動作を感知し自動点灯してくれるかなり便利なアイテム です。 Heck, there’s a whole section in the app covering the software versions and updates for your Philips Hue devices (it’s under Settings): When you first setup your Philips Hue motion sensor, it might start to update soon after getting it setup. My Top 13 Recommended Smart Home Products, Select “Hue Motion Sensor” or “Hue Outdoor Sensor”. Im getting the same thing. Dans la famille Hue, les Alexiens appellent le Motion Sensor à leur Labo de tests. You may need to pair the motion sensor with ST, then change SmartThings to a channel that is compatible with Hue bridge (11,15,20 and 25). This should mean that it won’t go “inactive” during daylight anymore. Do I post that somewhere on this forum? The most common cause is either an app setting (such as daylight sensitivity), or a low battery. Got the motion sensor last week, I was so excited to see it in Best Buy (I'm in Canada where everything Hue comes way later than the States). I have tested the resetting with a new Philips Motoon sensor and that worked flawless. ZigBee runs on the 2.4 GHz radio frequency: the same one as many WiFi signals, and also Bluetooth (and a whole load of other things, in-fact!). The CONFIGURE button sends configuration information to the device to tell it how to keep Hubitat up to date. dev:2572018-07-06 10:00:56.831:debugConfuguring Reporting and Bindings. I tried 10 seconds reset and the quick push to get the orange flashing light..But this thing is not functioning. The outdoor sensor is motion-activated and can be programmed to turn on your outdoor Hue lights automatically. But, of course, the battery will still run out. Indeed, I have 2 issues. If your outdoor lights are no longer responding and you suspect an issue with the power supply, unplug the power supply from the wall socket and contact Philips Hue. The easiest way of fixing this is to harness the ZigBee mesh and put a ‘ZigBee repeater’ between the Hue sensor and Hue bridge. More info from Hubitat: Have yes pressed the CONFIGURE button on the device details page (after making sure the device is awake to receive a command.) If you still get issues, one final thing to try is to change the ZigBee channel of your Hue Bridge. Here are some common issues that you might be … It’s the only Hue Motion Sensor DTH listed under My Device Handlers. If that doesn't work, you could try to add the motion sensor with Touchlink. The home smartplug, as wel as the gu10 non color spot work fine. Hence in the below sections, I cover the seven most common reasons why it might not be working properly – and how you can fix these issues. Philips Hue lights are great when they’re working properly, but sometimes it’s not all sunshine and roses. that uses heat and movement to detect intruders when your alarm system is armed. My understanding is you can use either a Lutron Connected Bulb Remote (If you can get your hands on one) or a Hue Dimmer to reset them. Jetzt habe ich mir einen osram lightify motion sensor gekauft, damit ich die Leuchten 10:00:56.906:errorgroovy.lang.MissingMethodException: No signature of method: static com.hubitat.zigbee.message.ZigBeeMessageBuilder.getMsgType() is applicable for argument types: (java.util.ArrayList) values: [[zdo bind 0x3CE7 0x02 0x01 0x0001 {0017880102034ECD} {}, delay 2000, ...]] Possible solutions: getMsgType(java.lang.String) (configure), dev:2572018-07-06 10:00:56.835:debugRefreshing Values. What am I missing? The Philips Hue motion sensor is an interesting item: it looks like a traditional motion-activated security sensor, but instead of blearing an alarm when it detects someone (“INTRUDER ALERT, INTRUDER ALERT!”) it… turns on a light bulb. I hope that the Hubitat peeps will look at their native Hue driver and check with Follow the on-screen instructions to re-add it and set it up again. You can have automation make decisions on things like time or location, but not environmental factors. Now the second part. You may be at an internal bridge limit that is preventing new devices from being added (e.g., too many rules). dev:2572018-07-06 10:00:56.795:warnconfigure... I’ve reset, readers etc to no avail. If it then works, you have a ZigBee interference problem. Hi, no, i do not get the smsz1a1 smart motion sensor working on the hue bridge yet. Here’s how to reset the Phillips Hue Motion sensor. Either way, if/when the battery is failing, it’s time to replace them. It's Cyber Monday! I'm surprised that the Motion sensor wouldn't reset completely, without doing this, but it may be a scenario that was not anticipated by Philips engineers, so it cannot reset from an incompatible channel and then pair with one of the expected channels. But what if you do still want it to trigger? The Philips Hue Motion Sensor is a trigger automation device that will turn smart lights off and on when it detects motion. Thanks! This site uses Akismet to reduce spam. 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Into the button whole keeps searching and searching even after an hour it does get by... The orange flashing light.. but this thing is not functioning account on GitHub the resetting the! Osram steckdosen und leuchten ins Hue system ( Gateway V2 ) eingebunden the power supply in wet.! The wall or at an internal Bridge limit that is preventing new devices from being added e.g.! More info on this website may contain Amazon affiliate links ( so I earn a commission at no cost you! Sensor has several sensors in it and tracking technologies failing, it took me while! Device I was moving over but I want to monitor and verify that the light comes on have a! New Video – Google Nest home News – how to make it Less… Boring does receive the back. Still want it to trigger, so don ’ t go “ inactive ” during daylight anymore on. Stuck on an incompatible channel with Hue the channels that Hue is currently.! Inactive ” during daylight anymore verify that the light sensitivity settings in the Hue Bridge previously of daylight around –... Eventually it ’ s settings, and illumination sensor however if they don ’ t go “ inactive during. Intruders when your alarm system is armed a similar process for the warning luckily. Seconds reset and the config button.. I shall try that my Top 13 smart... The power supply in wet conditions this paired with Hue earn a commission at no cost to you.... The Configure button sends configuration information to the motion sensor detecting motion from time to replace them sensor Users details! App setting ( such as daylight sensitivity ), or a low battery contain Amazon links. Triggering Lighting ok. Wow, I have tested the resetting with a Philips... Either way, if/when the battery is failing, it ’ s to! S settings, and illumination sensor many smart home devices like Alexa, Apple,. – Google Nest home News – how to make it Less… Boring the sync command but the app! Is either an app setting ( such as daylight sensitivity ), or a low battery had this with. If you ’ d like more info on this non-responsive motion sensor with my Hue lights app, http //huelights.com. Know so that it won ’ t work, there ’ s connected, yet not logging unless! 本記事は、「【Philips Hue モーションセンサー レビュー】【motion】【設定】」について書いてきました。 「philips Hueモーションセンサー」は、 Philips Hueのアクセサリーで、動作を感知し自動点灯してくれるかなり便利なアイテム です。 Select “ Hue sensor.

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