Replic-TuaniOne New Member. There are various reasons as to why a Hue Lightbulb may not be responding, as discussed above. 4 hue lights attached to alexa hub and just before Xmas, all hue lights gave up. The 1-4 numbered hue bridge consists of: Power Light It should not be flashing and needs to be constant blue. In addition to that, make sure that you turn on the mains power. After turning it back on I was able to update it! Same here. Go to your Philips Hue Bridge and make sure you don’t disconnect it. For this, a factory reset is necessary. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. J. Jamie0003 macrumors 6502a. I found out that the Hue app signed me out of remote access in the past year or so. Make sure that your hue bridge lights are solid and not flashing. These are the main reasons as to why your Hue light bulb is not responding. Make sure your hue bridge is connected directly to your router and bypass any switches. The problem I had stemmed from my bulb setup in the Hue bluetooth app when you put in your name and E-mail address. Try a manual reset. Smart bulbs acting up? The Network Light That happened to me recently with my own Philips Hue lights. If not, it’s time to reset your Philips Hue Bridge installation. While I've been able to set up the entertainment zone, and it's detected, the Hue lights are obviously not supported yet in games. When the light blinks and then stops blinking, the bulb is reset. In order to troubleshoot connections with your hue bridge, there are a few things we check first. If you can use your Philips Hue lights from the Hue app but not through the Home app, the problem has to do with HomeKit. Troubleshooting Hue Lightbulb Not responding. When you sign up on the first screen of the Hue bluetooth app where you agree to terms and conditions, you need to make sure you use the same Gmail account E-mail that your Google Nest Mini 2 is setup with. In case it’s not showing this color, then ensure that the adopter plug is well inserted. They don't work at all in Warframe which has Chroma support supposedly JakCrow, Jan 12, 2018 #2 Like Share. All other devices (non hue light, plus a few sockets) work perfectly. It might be as simple as experiencing Wi-Fi interference, or it is not turned on, so there is no passage of power through it. Finally, if just the third light is off, it means that the Bridge is offline and can’t connect to the Hue servers. Reset a Philips Hue Bridge For a more comprehensive reset, you can return your Hue Bridge to its factory settings – this will reset all the lamps and bulbs on your system at the same time. An effectively working Philips Hue Lights is usually solid blue. 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